At XiseAI (“we”, “us”, “our”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect data when you use the XISE Image Search for WooCommerce plugin (“the Plugin”).
1. Data Collection
a) Product Data (Images & Metadata)
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The Plugin processes product images and associated metadata (such as product names, categories) for the purpose of enabling visual search functionality.
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These images are sent to AI services (Google Cloud Vision,or equivalent) to generate visual search embeddings.
b) No Customer Personal Data
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XISE does not collect or store any personal information from your store’s customers.
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Only product-related data necessary for search operations is processed.
c) Diagnostic & Error Logs
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For support and performance monitoring, anonymized diagnostic data (e.g., Plugin errors, API response logs) may be temporarily collected. This data does not include sensitive or personally identifiable information.
2. How We Use Data
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Product images are used solely for generating image embeddings to power visual search within your WooCommerce store.
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The processed embeddings are stored within AI infrastructure (vector databases) for search purposes.
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Diagnostic data is used for Plugin performance optimization and troubleshooting.
3. Data Sharing & Third Parties
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We do not sell, trade, or rent your data to any third parties.
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Product image data is transmitted securely to AI service providers (such as Google Cloud Vision) strictly for processing embeddings.
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All third-party services we integrate with comply with industry-standard security and privacy measures.
4. Data Security
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All communications between your WooCommerce store and AI services are encrypted.
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We implement security measures to protect data transmissions and maintain Plugin integrity.
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You are responsible for maintaining the security of your own WooCommerce store and hosting environment.
5. Data Retention
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XISE does not permanently store your product images on our servers.
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The Plugin only retains necessary embedding vectors for search functionality.
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Diagnostic logs, if collected, are retained for a limited period strictly for support purposes.
6. Your Rights
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You retain full ownership of your product data.
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You can delete or modify indexed data at any time through the Plugin interface.
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If you wish to request data deletion related to diagnostics or have any privacy concerns, please contact us at [Your Company Email].
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Effective Date” at the top of this policy.
8. Contact Information
For any questions regarding this Privacy Policy, please contact us at:
xiseai.com
support@xiseai.com